Opportunity Details
Front Desk Assistant lntern-Volunteer Position
Qualified applicants must have a good understanding of issues and needs surrounding older adults and people with disabilities, as well as an understanding of poverty, or willingness to learn. Ability to work with a diverse population of residents, including residents whose first language may not be English. A volunteer should be able to demonstrate a positive, up-beat attitude with professional, ethical, compassionate, and responsible behavior.
Front Desk Responsibilities- Answer phone calls and triage as necessary
- Greet and check in clients for appointments
- Greet and assist walk-in clients
- Utilize excellent customer service skills and empathy while working with our clientele
- Process temporary parking placards for people with disabilities
- Assist clients with Regional Transportation Authority (RTA) reduced fare or free ride applications
- Register residents to receive our newsletters and/or for transportations services
- Schedule client appointments with our senior citizen will program
- Utilize the resource directory in making referrals to clients
- Help our clients and residents maintain their independence and livelihood
- Gain valuable experience working with older adults and people with disabilities
- Access to monthly professional development opportunities
- Be part of a supportive team of staff and volunteers
- Annual volunteer recognition event
- Must have some availability Mondays thru Fridays 8:30am-5:30pm
- Minimum of two hours each week
- Minimum six months' commitment or one semester
- Experience working in a customer service capacity, preferred
- Prior experience with older adults and people with disabilities, preferred
- Able to make time commitments listed above
- Able to successfully pass a full criminal background check
- Attend on-site orientation and training
- Able to work well with staff, other volunteers, and clientele
- Flexibility and ability to maintain calm under a variety of situations
Express Interest below to receive a volunteer application.
Age Minimum (with Adult): 16+, Minimum Age:16+
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