Opportunity Details

Other, Family Services
Families, Homeless, Low-income Communities, People with Disabilities, Other, Immigrants, Refugees or Ethnic Groups, LGBT(Lesbian, Gay, Bisexual,Transgender), Military/Veterans
Other,Caring for People,Counseling,Hotline/Information Center Support

Age Minimum (with Adult): 18+, Minimum Age:18+

Advocate - North/Northwest Cook County


The Role of an Advocate is to provide support to our 24/7 crisis hotline. This includes answering hotline calls, responding to all 8 hospitals in NWCASA’s service area, and providing documentation within a timely manner. Advocates work directly with survivors of sexual assault and their significant others.

24/7 Hotline Crisis Intervention:

  • Answer calls during assigned shifts
    •  Hotline Crisis Calls – Individuals looking for immediate help
    • Hotline Information/Referral calls – Individuals looking for information on resources available to them
    • Hospital Calls – Survivors needing an advocate in the hospital setting
  •  Work closely with survivors in a hospital setting
    • Provide emotional support and information about resource available to survivors
  • Fill out paperwork in a timely manner


  • Attend Volunteer Recruitment Events if interested and able to
  • Attend General outreach events and functions if interested and able to
  • Support NWCASA by attending events and fundraiser

Skills and Qualifications:

  •  Must be 18 years or older
  • Knowledge of sexual violence issues
  • Ability to deal sensitively with victims of sexual violence and their significant others
  • Public speaking abilities
  • Able to work independently and to prioritize/organize tasks
  • Ability to provide own transportation
  • Ability to reach all 8 hospitals within the state mandated 1 hour.
    • Alexian Brothers Medical Center, Elk Grove Village
    • Glenbrook Hospital, Glenview
    • St. Alexius Medical Center, Hoffman Estates
    • Lutheran General, Park Ridge
    • Northwest Community Hospital, Arlington Heights
    • Skokie Hospital, Skokie
    • St. Francis, Evanston
    • Evanston Hospital, Evanston

Supervisor: Volunteer Coordinator, Allyson Schnoor

Hours per Month: Minimum of 24 hours, 4 shifts of 6 hours

Minimum 1 year committment after training.

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Volunteers needed through 7/1/2021

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